One of the things I am often asked to explain is what the economic benefits to our region are as a result of having a large convention centre. I know it was certainly a hot topic of discussion when decisions were being made to rebuild the Ottawa Congress Centre into the grand new facility…

You don’t get named as the second best convention centre in the world without a laser-like focus on customer service. Shaw Centre earned this prestigious honour in 2014 but since then we’ve certainly not been sitting on our laurels because for us, demonstrating that customers are always our top priority means we need to keep…