Testimonials

View all testimonials

COMMUNITY OUTREACH

Thank you to everyone at the Shaw Centre who toured a group of next generation Event Managers from Algonquin College through your amazing facility. The students were in awe of the facility itself and its flexible meeting and event space and all details that make the experience for guests to the Shaw Centre a great one.  I sincerely appreciate the time you took out of your busy day to do the tour. Our program wouldn’t be what it is without the great support we have from the industry professionals such as yourselves who are always there to help out. Thanks again!

Sandy Ouellette
Professor, event management, algonquin college

Thank you to @Shaw_Centre for hosting our event and providing this delicious meal for all our heroes tonight. #uwHero

@unitedwayottawa (via Twitter)
United way community builder of the year awards gala

COLLEAGUE

Working in operations is like having a child. It’s there 24/7, 365 days a year, and you really have to love the job to be able to do it. And I love everything about it – the ever-changing dynamics and creative thinking, the challenges, having the ability to lead others, the opportunity to deal with something different and to meet remarkable people every day. And my very favourite part is the moment when the client comes to our team with a big thank you for making their event a huge success!

Ivet Aleksandrova
Operations manager, shaw centre

I feel respected by my managers. The job I am performing has a lot of responsibilities especially when it comes to food safety. My assistant and I are responsible for making sure only safe food items are being accepted and brought to the kitchen storage to wait for processing. Considering the thousands of people we feed here the responsibility is great. I have never been asked by managers to cut corners for our own convenience, and it gives me great confidence and satisfaction to know that I am part of a team that truly cares about our clients.
I also get to meet a lot of interesting clients. It’s a pleasure to be able to make their stay here more comfortable from the moment they enter the building. You don’t get a chance to meet people from the Prime Minister to music stars every day. Well, here you do!

Jack Janjatovic
Receiver, shaw centre

Testimonials

This summer at the Shaw Centre has been such an incredible learning experience and I would love to thank the whole staff for being so welcoming and helpful. Not only is it a beautiful place to work, the staff brought such a positive atmosphere to the centre. I have really enjoyed my time here and I hope to continue learning within the Hospitality Industry after this experience. Thanks again!

Chloe Park
Student intern

When I first joined the team two years ago I felt it was an incredible accomplishment, both professionally and personally. All of my skills that I had learned up to that point in my career were about to be tested to the fullest. The Shaw Centre building and its team of professionals allows one to execute every event with precision. I find myself ready for everyday challenges and jump out of bed each day ready to go. It is a privilege to work here at the Shaw Centre and I certainly won’t let this opportunity of a lifetime slip by.

Greg Ryall
Executive sous chef, shaw centre

CrEATe

It was a thrill to see Chef Morden and his amazing team at work in their element, crafting such incredible dishes right before our eyes.

Sonia Mendes
Blogger, the mother of adventure

CUSTOMER SERVICE

Each year, DPI holds its annual three-day Professional Development Week (PDW), a premier training event for IM/IT professionals that is attended by approximately 1,000 delegates. DPI has chosen to host this event at the Shaw Centre for the past several years due to its state-of-the-art facility, central location in the heart of the National Capital Region, and its extraordinary team.

The Shaw Centre staff is always quick to respond to our delegate questions or requests and is proactive in anticipating our needs well in advance. Our teams work seamlessly together with the perfect balance of professionalism and efficiency. These are just a few reasons why we continue to choose the Shaw Centre as a host and look forward to returning year after year!

Sue Kemp
director of logistics, dpi

On behalf of the Office of the Codex Contact Point for Canada, I would like to extend our sincerest gratitude to the Shaw Centre for their unwavering support, professionalism, and commitment to making the 43rd Session of the Codex Committee on Food Labelling (CCFL) one of the most successful meetings in recent years. We are truly grateful to all the Shaw Centre staff who went, often times, beyond the call of duty, to anticipate our needs and ensure that our team was fully equipped with the information and tools necessary so that we could focus on the task at hand. You truly exceeded our expectations and we applaud you for a job well done!  We look forward to continue hosting this important international meeting at the Shaw Centre for many years to come.

Jordan Miller
Jordan miller, office of the codex contact point for canada

“The staff at the Shaw Centre were great. The day of the event, the staff were very accommodating, polite and professional. I really appreciated that they were able to fulfill my last-minute request for a stage ramp, and I appreciated that, though our event was running late, the food staff were able to bring our event back on time by serving and clearing the food efficiently.”

Nicole Bedford
Cuexpo 2015 banquet and awards night

I want to send my thanks to you and your wonderful team for last Saturday night’s evening in crEATe Kitchen. Chef Morden did a superb job with the dinner along with his team of chefs and his choice in the wines for each course.  You had considered every small detail of the event to make it such a special evening. My warmest thanks.

Gay Cook
Food journalist and author

The staff at the Shaw Centre are incredibly professional and dedicated to making sure your event is a stress-free success!!

Doug Crummey (via Facebook)
Attendee

The staff were TRULY accommodating to our event which has not been matched anywhere I’ve planned an event previously.  Great Job!

Kalene Debaeremaeker
Impact canada (champions of mental health awards)

Compared to the other conferences I’ve done, this one was by far the best logistically.

Tina Ethier
Professional development coordinator, canadian bar association

The team at the Shaw Centre can be described as nothing short of exceptional – truly a group of consummate professionals. The entire process from contract signing through to the post-conference wrap-up felt like a true partnership and a valued one at that! The state-of-the-art facility speaks for itself and it is very clear that the Shaw Centre and its staff have a true understanding of the events industry and the ever-changing needs of its clientele. I sincerely look forward to my next event at the Shaw Centre.

Chriss Holloway
Conference manager the canadian conference on medical education (ccme)

On behalf of MPI Ottawa I would like to thank you and the Shaw Centre for hosting our morning workshop and breakfast for the MPI Ottawa November event. We have received many compliments regarding this high-quality event. The success of the event and high evaluations are due, in large part, to you and your team approach to helping our monthly program committee coordinators organize the event. Thank you once again for your continued support of MPI Ottawa and for the tremendous effort that was put into making our November workshop such a great success.

Jennifer Holly
Ottawa chapter president meeting professionals international

I encourage everyone to step inside and experience Canada’s Meeting Place and the people who represent it. They welcome a challenge and they are extremely open to customization to suit you and your guests. I look forward to working with the great people at the Shaw Centre and their preferred suppliers in years to come and hope their eagerness to be the best in the business continues to be fuelled by their collective passion and integrity.

Claire Mills
Director, marcom annual forum managing director / senior consultant centre of excellence for public sector marketing

I have had the “experience” of embedded departmental hierarchies in other centres and hotels which does not permit effective communication, but requires multiple calls to get simple tasks accomplished. The Shaw Centre has flattened this process with great success. It is reassuring to know that calling one number means action will be taken on requests made. Compared to other venues where I have been given a full page of numbers by department, I prefer having fewer numbers to remember; at my age even more so!

Jay Moor
The canadian council of the canadian labour congress

“The Vista of Parliament Hill will Blow you away!” My cousin & dear friend had THE First Wedding ever hosted by the new improved Congress Centre & they did not disappoint. The biggest impression was that view towards Parliament Hill as dusk comes on -its a WOW experience – Food was top shelf -lots of bathrooms. Great for Weddings.

Russell S (via Trip Advisor)
Attendee

The Shaw Centre and staff continue to impress us.  The attention to detail and flexibility was greatly appreciated.

Tracy Serafini
U of o department of medicine annual winter party

I wish to express my sincere gratitude and highest commendations to the Shaw Centre for their partnership with Carleton University and myself to host Ottawa’s First International Summit on Accessibility. The meeting was attended by over 500 people and featured plenary sessions, a tradeshow and a number of concurrent breakouts. As the meeting had well over 15% of attendees using either wheelchairs or scooters, being assisted by aide dogs or some other form of visible or invisible disability, many provisions had to be made – and the Shaw Centre more than met the challenge. Fearing the public elevators would not be sufficient, one of the large freight elevators was spruced up and used to move delegates with the assistance of our team of volunteers. The washrooms were all equipped with watering stations for aide dogs, and a designated area outside was created as a pet relieving area. There were many dietary restrictions as well with this group, which the Executive Chef personally oversaw, ensuring all attendees’ needs were met with delicious and nutritious offerings. The plenary room, 4 breakout rooms and the closing party staging all required compliant ramping (one foot length for every inch of rise) to make the sessions work – not only did the Shaw Centre source the ramps for us, but they refused to charge us. This demonstrates true partnership on making a conference a complete success. The Shaw Centre also took extra precautions for the safety of our delegates, designing custom evacuation plans in case of an emergency situation. These examples of outstanding performance were partnered with exceptional “can do” attitude and service at all levels before, during and after the conference. The Shaw Centre truly has amazing staff who are there to not just to help, but to make the planning and execution process fun and enjoyable. I would not hesitate to recommend the Shaw Centre for meetings large and small. I have organized meetings there for between 40 and 2500 people and not once been disappointed.

Chuck E. Schouwerwou, Cmp, Cmm
President & principal meeting planner confersense planners inc.

We always enjoy a first-class experience at the Shaw Centre and intend to continue booking space there.

Cindy Vanbuskirk
Cadillac fairview corporation limited

Words cannot express just how wonderful everything was at the Shaw Centre for Stephanie and Steve’s special day. It was truly a magical and fairy tale event. From the set up to the food to the careful collecting of items it went without a hitch. We were all very impressed with the wonderful menu and just how lovely each item was presented, from the appetizers to the dessert. All of the main courses were piping hot and that is no small feat when serving so many people. I have received nothing but glowing compliments. I will certainly recommend the Shaw Centre to anyone who is looking to have a wonderful, exceptional day with memories that they will cherish. Thank you just doesn’t seem to be enough, but from my heart a billion times over THANK YOU and God bless.

Shailja Verma
Mother of the bride

Thank you so much for making our dreams come true!! Literally the night was a dream! All of you are amazing and so detail oriented. The night couldn’t have gone better, I want to do it again and again. The food was amazing, or what I got to eat of it! Everything was just spectacular. I’ve only heard good things from our guests about your venue and the food and all the staff. I’ve told everyone I know planning weddings they need to do it with you guys. I can’t thank you enough, you were awesome to work with!

Julie And Andrew
Bride and groom

Shane and I wanted to send a BIG ‘thank you’ to you and your team for helping us plan and execute our perfect wedding day. We had such an amazing day and couldn’t have done it without you. Your creative ideas, positive attitude, and detail-oriented work ethic are so wonderful. You were an absolute pleasure to work with!

The room and view were breathtaking (what a sunset!), the food was delicious, and the service was incredible. I’ve heard nothing but positive feedback from all our guests, saying it was one of the best weddings they’d ever attended. We feel so lucky to have gotten our fairytale wedding.

Natalie & Shane
Bride and groom

“Nice Building and Nice staff” Always a pleasure hosting and attending events at this beautiful and highly accommodating venue! The event coordination staff are helpful and professional and the rooms are spacious and well-equipped.

Msmoore12610 (via Trip Advisor)
Attendee

The Shaw Centre was the perfect venue for OSEG to partner with when bringing the 105th Grey Cup Festival to Ottawa. It’s central location, flexible event space, and top-notch team were the winning combo for this monumental event. I think I can speak on behalf of all the event staff that the Shaw Centre team went above and beyond in meeting our expectations.

Valerie Hughes
Director, major events, ottawa sports and entertainment group (oseg)

Your team was an absolute dream to work with! The CFL and Grey Cup Festival couldn’t have asked for a more skilled sales and events team to help us execute several celebrations and signature events in such a short period of time. We can only hope that future venues are able to provide us with the same support and experience. Thank you, Shaw Centre team!

Erin Moxley
Manager, marketing and grey cup, canadian football league (cfl)

We were very pleased with the collaboration between the Canadian Science Policy Centre and the Shaw Centre team for CSPC 2017. Many agreed it was our best conference ever and the Centre, along with its exceptional team, exceeded everyone’s expectations. Thank you very much for all your hard work.

Mehrdad Hariri
Ceo & president, canadian science policy centre

DESTINATION

Ottawa was the perfect choice for our tenth anniversary event and we were thrilled with everything! From the moment we arrived to when it was time to pack it all up, Ottawa was a superb host city! Our nation’s capital offered a great selection of venues to help make our conference unique and memorable. All in all, everyone had a great time. . .  I would gladly recommend the city to anyone planning an event.

Mark Harrison
Trojanone

ENVIRONMENTAL RESPONSIBILITY

Learning about the food donation program negotiated by staff for this event and how it provides nutrition to those in need left me very impressed.

Dre. Maria Alexiadis
Deputy speaker, cma annual meeting 2014

.@Shaw_Centre capturing rain to conserve water resources on a large scale. Kudos #Innovate #Conserve #WFSummits

@terrydell (via Twitter)
Attendee

FACILITY & SHOW SERVICES

“The staff at the Shaw Centre were great. The day of the event, the staff were very accommodating, polite and professional. I really appreciated that they were able to fulfill my last-minute request for a stage ramp, and I appreciated that, though our event was running late, the food staff were able to bring our event back on time by serving and clearing the food efficiently.”

Nicole Bedford
Cuexpo 2015 banquet and awards night

Compared to the other conferences I’ve done, this one was by far the best logistically.

Tina Ethier
Professional development coordinator, canadian bar association

The team at the Shaw Centre can be described as nothing short of exceptional – truly a group of consummate professionals. The entire process from contract signing through to the post-conference wrap-up felt like a true partnership and a valued one at that! The state-of-the-art facility speaks for itself and it is very clear that the Shaw Centre and its staff have a true understanding of the events industry and the ever-changing needs of its clientele. I sincerely look forward to my next event at the Shaw Centre.

Chriss Holloway
Conference manager the canadian conference on medical education (ccme)

Thank you to everyone at the Shaw Centre who toured a group of next generation Event Managers from Algonquin College through your amazing facility. The students were in awe of the facility itself and its flexible meeting and event space and all details that make the experience for guests to the Shaw Centre a great one.  I sincerely appreciate the time you took out of your busy day to do the tour. Our program wouldn’t be what it is without the great support we have from the industry professionals such as yourselves who are always there to help out. Thanks again!

Sandy Ouellette
Professor, event management, algonquin college

I have had the “experience” of embedded departmental hierarchies in other centres and hotels which does not permit effective communication, but requires multiple calls to get simple tasks accomplished. The Shaw Centre has flattened this process with great success. It is reassuring to know that calling one number means action will be taken on requests made. Compared to other venues where I have been given a full page of numbers by department, I prefer having fewer numbers to remember; at my age even more so!

Jay Moor
The canadian council of the canadian labour congress

I wish to express my sincere gratitude and highest commendations to the Shaw Centre for their partnership with Carleton University and myself to host Ottawa’s First International Summit on Accessibility. The meeting was attended by over 500 people and featured plenary sessions, a tradeshow and a number of concurrent breakouts. As the meeting had well over 15% of attendees using either wheelchairs or scooters, being assisted by aide dogs or some other form of visible or invisible disability, many provisions had to be made – and the Shaw Centre more than met the challenge. Fearing the public elevators would not be sufficient, one of the large freight elevators was spruced up and used to move delegates with the assistance of our team of volunteers. The washrooms were all equipped with watering stations for aide dogs, and a designated area outside was created as a pet relieving area. There were many dietary restrictions as well with this group, which the Executive Chef personally oversaw, ensuring all attendees’ needs were met with delicious and nutritious offerings. The plenary room, 4 breakout rooms and the closing party staging all required compliant ramping (one foot length for every inch of rise) to make the sessions work – not only did the Shaw Centre source the ramps for us, but they refused to charge us. This demonstrates true partnership on making a conference a complete success. The Shaw Centre also took extra precautions for the safety of our delegates, designing custom evacuation plans in case of an emergency situation. These examples of outstanding performance were partnered with exceptional “can do” attitude and service at all levels before, during and after the conference. The Shaw Centre truly has amazing staff who are there to not just to help, but to make the planning and execution process fun and enjoyable. I would not hesitate to recommend the Shaw Centre for meetings large and small. I have organized meetings there for between 40 and 2500 people and not once been disappointed.

Chuck E. Schouwerwou, Cmp, Cmm
President & principal meeting planner confersense planners inc.

We were very pleased with the collaboration between the Canadian Science Policy Centre and the Shaw Centre team for CSPC 2017. Many agreed it was our best conference ever and the Centre, along with its exceptional team, exceeded everyone’s expectations. Thank you very much for all your hard work.

Mehrdad Hariri
Ceo & president, canadian science policy centre

FINE DINING

I want to send my thanks to you and your wonderful team for last Saturday night’s evening in crEATe Kitchen. Chef Morden did a superb job with the dinner along with his team of chefs and his choice in the wines for each course.  You had considered every small detail of the event to make it such a special evening. My warmest thanks.

Gay Cook
Food journalist and author

It was a thrill to see Chef Morden and his amazing team at work in their element, crafting such incredible dishes right before our eyes.

Sonia Mendes
Blogger, the mother of adventure

Our menu included . . . the most tender and flavourful rack of lamb I have ever tasted.

Paula Roy
Writer, ottawa at home magazine

Words cannot express just how wonderful everything was at the Shaw Centre for Stephanie and Steve’s special day. It was truly a magical and fairy tale event. From the set up to the food to the careful collecting of items it went without a hitch. We were all very impressed with the wonderful menu and just how lovely each item was presented, from the appetizers to the dessert. All of the main courses were piping hot and that is no small feat when serving so many people. I have received nothing but glowing compliments. I will certainly recommend the Shaw Centre to anyone who is looking to have a wonderful, exceptional day with memories that they will cherish. Thank you just doesn’t seem to be enough, but from my heart a billion times over THANK YOU and God bless.

Shailja Verma
Mother of the bride

I wish to express my sincere gratitude and highest commendations to the Shaw Centre for their partnership with Carleton University and myself to host Ottawa’s First International Summit on Accessibility. The meeting was attended by over 500 people and featured plenary sessions, a tradeshow and a number of concurrent breakouts. As the meeting had well over 15% of attendees using either wheelchairs or scooters, being assisted by aide dogs or some other form of visible or invisible disability, many provisions had to be made – and the Shaw Centre more than met the challenge. Fearing the public elevators would not be sufficient, one of the large freight elevators was spruced up and used to move delegates with the assistance of our team of volunteers. The washrooms were all equipped with watering stations for aide dogs, and a designated area outside was created as a pet relieving area. There were many dietary restrictions as well with this group, which the Executive Chef personally oversaw, ensuring all attendees’ needs were met with delicious and nutritious offerings. The plenary room, 4 breakout rooms and the closing party staging all required compliant ramping (one foot length for every inch of rise) to make the sessions work – not only did the Shaw Centre source the ramps for us, but they refused to charge us. This demonstrates true partnership on making a conference a complete success. The Shaw Centre also took extra precautions for the safety of our delegates, designing custom evacuation plans in case of an emergency situation. These examples of outstanding performance were partnered with exceptional “can do” attitude and service at all levels before, during and after the conference. The Shaw Centre truly has amazing staff who are there to not just to help, but to make the planning and execution process fun and enjoyable. I would not hesitate to recommend the Shaw Centre for meetings large and small. I have organized meetings there for between 40 and 2500 people and not once been disappointed.

Chuck E. Schouwerwou, Cmp, Cmm
President & principal meeting planner confersense planners inc.

Thank you so much for making our dreams come true!! Literally the night was a dream! All of you are amazing and so detail oriented. The night couldn’t have gone better, I want to do it again and again. The food was amazing, or what I got to eat of it! Everything was just spectacular. I’ve only heard good things from our guests about your venue and the food and all the staff. I’ve told everyone I know planning weddings they need to do it with you guys. I can’t thank you enough, you were awesome to work with!

Julie And Andrew
Bride and groom

Shane and I wanted to send a BIG ‘thank you’ to you and your team for helping us plan and execute our perfect wedding day. We had such an amazing day and couldn’t have done it without you. Your creative ideas, positive attitude, and detail-oriented work ethic are so wonderful. You were an absolute pleasure to work with!

The room and view were breathtaking (what a sunset!), the food was delicious, and the service was incredible. I’ve heard nothing but positive feedback from all our guests, saying it was one of the best weddings they’d ever attended. We feel so lucky to have gotten our fairytale wedding.

Natalie & Shane
Bride and groom

Thank you to @Shaw_Centre for hosting our event and providing this delicious meal for all our heroes tonight. #uwHero

@unitedwayottawa (via Twitter)
United way community builder of the year awards gala

IN THE COMMUNITY

Learning about the food donation program negotiated by staff for this event and how it provides nutrition to those in need left me very impressed.

Dre. Maria Alexiadis
Deputy speaker, cma annual meeting 2014

WEDDING

Thank you so much for making our dreams come true!! Literally the night was a dream! All of you are amazing and so detail oriented. The night couldn’t have gone better, I want to do it again and again. The food was amazing, or what I got to eat of it! Everything was just spectacular. I’ve only heard good things from our guests about your venue and the food and all the staff. I’ve told everyone I know planning weddings they need to do it with you guys. I can’t thank you enough, you were awesome to work with!

Julie And Andrew
Bride and groom

Shane and I wanted to send a BIG ‘thank you’ to you and your team for helping us plan and execute our perfect wedding day. We had such an amazing day and couldn’t have done it without you. Your creative ideas, positive attitude, and detail-oriented work ethic are so wonderful. You were an absolute pleasure to work with!

The room and view were breathtaking (what a sunset!), the food was delicious, and the service was incredible. I’ve heard nothing but positive feedback from all our guests, saying it was one of the best weddings they’d ever attended. We feel so lucky to have gotten our fairytale wedding.

Natalie & Shane
Bride and groom

“The Vista of Parliament Hill will Blow you away!” My cousin & dear friend had THE First Wedding ever hosted by the new improved Congress Centre & they did not disappoint. The biggest impression was that view towards Parliament Hill as dusk comes on -its a WOW experience – Food was top shelf -lots of bathrooms. Great for Weddings.

Russell S (via Trip Advisor)
Attendee

Words cannot express just how wonderful everything was at the Shaw Centre for Stephanie and Steve’s special day. It was truly a magical and fairy tale event. From the set up to the food to the careful collecting of items it went without a hitch. We were all very impressed with the wonderful menu and just how lovely each item was presented, from the appetizers to the dessert. All of the main courses were piping hot and that is no small feat when serving so many people. I have received nothing but glowing compliments. I will certainly recommend the Shaw Centre to anyone who is looking to have a wonderful, exceptional day with memories that they will cherish. Thank you just doesn’t seem to be enough, but from my heart a billion times over THANK YOU and God bless.

Shailja Verma
Mother of the bride