Health and Safety

Novel Coronavirus (COVID-19)

Updated: June 25, 2020

On March 24th, the Province of Ontario announced the order to close all non-essential workplaces. As the COVID-19  situation continues to evolve, the Ontario government will be following the consultation of medical professionals and the cabinet to close all non-essential businesses until further notice.

As such, please be advised that the Shaw Centre will be closed effective Tuesday, March 24 at 11:59pm.

As an Agency of the Government of Ontario, the Shaw Centre has been regularly communicating with the Ministry of Heritage, Sport, Tourism and Culture Industries on the developments of COVID-19 and will continue to do so moving forward.

On June 24th, the Government of Ontario extended the Declaration of Emergency and associated emergency measures, including the prohibition of gatherings of more than ten people, in an effort to stop the spread of COVID-19. As of right now, the declaration will remain in effect until July 15, 2020 based on the advice of the Chief Medical Officer of Health.

We ask for your patience in this matter as we are currently working with our clients directly to determine next steps. Our primary concern remains the safety and well-being of our clients, guests and colleagues.

June 24, 2020 – Full statement from the Office of the Premier can be found here.


For the latest developments, we also encourage you to visit the following websites:

Government of Canada Travel Advice and Advisory

Government of Canada – FAQ’s

Ontario Ministry of Health

Ottawa Public Health


Increased Preventative Measures

  • Our cleaning services team has increased the disinfection of commonly used surfaces, including escalator handrails and door handles.
  • Extra hand sanitizing stations have also been placed throughout the Centre to encourage everyone to disinfect their hands more frequently.
  • Signs encouraging proper hygiene inside washrooms have been posted and are on rotation on our digital signage.
  • Extra precautions to protect our customers and colleagues during food service, specifically with regards to break/buffet service.
  • Employees have been reminded to take increased measures to reduce the risk of transmission and to stay at home if they are sick.